Your Trusted Partner in Medical Transportation
At OnCall Logistics, we understand that reliable and compassionate medical transportation is essential for those who need it most. Founded with a commitment to providing safe and efficient transportation services, we specialize in both local and long-distance medical transport, ensuring our clients reach their destinations comfortably and on time.
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You’ll Surely Enjoy This Experience
At OnCall Logistics, our values are the foundation of everything we do. They guide our approach to service, ensuring that every client receives the highest level of care and respect.
Compassion
We treat every client with empathy and understanding. We know that medical transportation can be stressful, so we go the extra mile to ensure our clients feel cared for and supported during their journey.
Reliability
Our clients depend on us, and we never take that trust for granted. Punctuality and consistency are at the heart of our service. We strive to be a reliable partner, ensuring that you arrive at your destination safely and on time, every time.
Safety
Your safety is our top priority. We maintain the highest standards of vehicle maintenance, driver training, and safety protocols to ensure that every journey is secure and worry-free.
Respect
We believe in treating all individuals with dignity and respect. Whether it’s our clients, their families, or our team members, we foster an environment where everyone feels valued and respected.
Integrity
Honesty and transparency are key to building trust with our clients. We operate with integrity in all aspects of our business, from clear communication and fair pricing to ethical decision-making and accountability.
Excellence
We are committed to continuous improvement and delivering the best possible service. From the quality of our vehicles to the professionalism of our staff, we strive for excellence in everything we do.
Trusted by many clients
Dedicated Professionals, Committed to Your Care
At OnCall Logistics, our team of experienced professionals is at the heart of our service. Each member brings a wealth of knowledge, compassion, and dedication to ensure that our clients receive the best possible care during their journeys.
Frequently Asked Questions
We understand that choosing the right medical transportation service is an important decision. To help you feel confident in your choice, we’ve compiled answers to some of the most frequently asked questions about our services.
Booking a ride with us is simple and convenient. You can schedule your transportation online through our website, or by calling our customer service team. We'll guide you through the process and ensure that all your needs are met.
Yes, our fleet includes vehicles that are fully equipped to accommodate patients with wheelchairs and other mobility devices. Our drivers are trained to assist with transfers and ensure a comfortable and safe experience for all passengers.
We offer transportation for a wide range of medical needs, including routine check-ups, dialysis, chemotherapy, physical therapy, surgical procedures, and more. We also provide transportation for hospital discharges and specialized care appointments.
While we recommend booking your transportation at least 24-48 hours in advance to ensure availability, we also accommodate last-minute bookings whenever possible. Our 24/7 support team is here to help with urgent requests.
Safety is our top priority. Our drivers undergo extensive training in defensive driving, patient care, and emergency procedures. Our vehicles are regularly inspected and maintained to ensure they meet the highest safety standards.
We understand that plans can change. If you need to cancel or reschedule your ride, please contact us as soon as possible. We offer flexible options and will work with you to find a suitable solution.